Privacy Policy

This Privacy Policy explains how Zapph ("we", "us", "our") collects, uses, shares, and protects your information when you use the Zapph mobile application (the "App"). By creating an account or otherwise using the App, you agree to the practices described in this policy.

1. Information We Collect

Account information. When you register, we collect your name, username, email address, and password (stored in encrypted form by our authentication provider). You may optionally add a profile photo, bio, location, and other profile details.

Content you create. Posts, photos, videos, audio, comments, messages, stories, job listings, marketplace service listings, and reviews you post or send through the App.

Connections and activity. Who you follow, who follows you, likes, comments, shares, saved posts, and similar interactions.

Communications. Messages, calls (audio/video), and call metadata (timing and participants) exchanged through the App's messaging features.

Device and usage data. Device type, operating system, app version, IP address, crash logs, and general usage analytics (e.g., which features you use and when).

Push notification tokens. A device token used to deliver notifications to you, managed through Firebase Cloud Messaging.

Presence information. Whether you are currently online and when you were last active, shown to other users as part of the App's social features.

Payment information. If you subscribe to a paid plan or purchase a boost, payment processing is handled by our payment provider; we do not store your full card details ourselves.

2. How We Use Your Information

—To provide, operate, and maintain the App's features (feeds, messaging, calls, stories, opportunities, marketplace, reviews)

—To personalize your feed and recommendations

—To facilitate connections and communication between you and other users

—To send you notifications about activity relevant to you

—To detect, investigate, and prevent fraudulent, abusive, or illegal activity

—To maintain the security, stability, and integrity of the App

—To process subscription and boost payments

—To respond to support requests and enforce our Terms of Service

3. How We Share Your Information

We do not sell your personal information. We share information in the following circumstances:

—With other users — your profile, posts, and activity are visible to other users according to the privacy settings (e.g., everyone, connections, only me) you choose for each piece of content.

—With service providers — we use third-party infrastructure providers, including Google Firebase (authentication, database, storage, cloud messaging, and hosting), to operate the App. These providers process data on our behalf under their own security and privacy commitments.

—For legal reasons — if required by law, legal process, or to protect the rights, property, or safety of Zapph, our users, or the public.

—With your consent — for any other purpose disclosed to you at the time the information is collected.

4. Data Retention

We retain your information for as long as your account is active or as needed to provide you the App's features. If you delete your account, we delete or anonymize your personal information within a reasonable period, except where retention is required for legal, security, or fraud-prevention purposes.

5. Your Rights and Choices

—You can review and update your profile information at any time within the App.

—You can control the privacy level of individual posts (everyone, connections, only me).

—You can block or report other users directly within the App.

—You can request deletion of your account and associated data by contacting us at the email below.

—You can disable push notifications from your device settings.

6. Children's Privacy

Zapph is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected information from a child under 13, we will delete it promptly.

7. Data Security

We use industry-standard technical and organizational measures, including encrypted authentication and secure cloud infrastructure, to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. International Users

Your information may be processed and stored on servers located in countries other than your own. By using the App, you consent to this transfer of information.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by updating the effective date above and, where appropriate, through an in-app notice.

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise any of your rights, contact us at hellozapph@gmail.com.